Level 4 Leadership – Creating Leaders

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Level 3 – Maintaining Teams

Level 4 Leadership is simply Level 3 Leadership done effectively over time

  • If a group is managed with the correct culture, nobody has to enforce the rules because everyone tries to behave according to the principles of success
  • A Level 4 leader isn’t just a leader, they also inspire others under them to become leaders
    • The followers need to see the leader as someone they want to imitate
    • This is done by successfully being a Level 1, Level 2 and Level 3 leader
  • Leaders are fostered and mentored over time
    • This means that it’s simply a matter of carrying out great leadership principles consistently over years
    • This requires constant dedicated input, feedback, encouragement and guidance
  • Change is almost always good, but the limitation to it is based on its leaders

To create leaders, the group has to have the right culture

  • Keeps everyone focused on the group’s overall vision
    • Keep fighting against the inevitable crawl of bureaucracy by making sure every system is straightforward to work with
    • There are many signs a system is becoming bureaucratic
      • It’s written in abstract or hard-to-understand phrasing
      • The expectations in it are unrealistic, hard to measure or vague
      • The processes it uses have a slow response time
      • Anything in the system isn’t intuitive or logical
      • The information in it is obsolete
      • Readers feel insulted by the wording or they simply don’t want to be near it
      • It gives the same rewards for different levels of achievement
  • Honesty and transparency must be group values
    • Use email systems where everyone can see everyone else’s email
    • Employees given the freedom to see any information up-front
    • Provide weekly office hours where superiors can have one-on-one meetings with subordinates
    • Everyone’s ideas are measured on the idea alone, not on who said it
  • Fosters thoroughness in creating new answers
    • Make every new idea have to be put in a specific length of written document, not just email
  • Subordinates can freely work how they want as long as they produce results
    • Flexible hours if the work isn’t time-sensitive or needs the employees present
    • A trusting attitude that someone will do their assigned work without punishment
    • Dress codes that permit semi-casual or casual clothing
    • Mandatory non-email weekend days or evenings to force them towards personal time
  • Everyone should be permitted to make occasional mistakes, since everybody is human
    • Managers avoid micro-managing or forcing subordinates to be dependent on them
    • Everyone’s work is reviewed by peers to ensure higher quality and trust
  • Everyone has freedom to do what they feel like, assuming the work is done
    • Permitted access to social media through their work computer
    • Allowed to use their personal phones at work
    • Permission to bring toys or comfort items into the office if they want
    • There needs to be an openness inside the culture to new things
      • Embrace diversity and originality
  • Nobody should be over-worked
    • Efficiency should be valued more than perseverance
    • The brain can only concentrate for 13 hours after waking up, and anything after that is as effective as being drunk
    • Long workdays have many hidden costs
      • Decreased productivity
      • Increased costs from overtime
      • Tension in relationships within the team
    • By pushing exhausted employees harder from lost income, they work even less effectively, creating a vicious cycle

Smoothly improving an organization takes time

  1. Goals are set for everyone that are clear, reasonable and align with the vision
  2. The structure of the organization is analyzed for any gaps in the process
  3. A strategy is made to deal with the gaps and shortcomings of the organization
  4. The plan is executed by everyone, usually over weeks or months
  5. The scope of adoption is monitored and evaluated with an effective performance management system
Next: Level 5 Leadership – Leading Organizations